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Image by Aaron Burden
Image by Aaron Burden
  • Do you offer individual therapy sessions?
    No. At this time the focus is on providing collective healing experiences through groups, workshops, webinars, events and other collective healing offerings. You may visit or to find an individual therapist but hope you will find that one of the collective healing experiences aligns with you and that you will join us!
  • What forms of payment do you accept?
    We accept all major credit cards, debit cards, cash (exact change), Flex Spending Accounts (FSA) and Health Savings Accounts (HSA). Full payment is due at the time services are rendered. Your payment will be processed prior to your chosen service starting. If for any reason your payment method is declined, your service will be rescheduled.
  • Can people outside of Georgia participate in services?
    All residents from any state and/ or country may participate in our events, workshops, groups and courses since they are NOT considered therapy. Applicable ONLY to therapy clients. Dr. Kim LO is licensed in the state of Georgia, therefore, the ethical requirements and state laws for those states outside of Georgia may vary for conducting telehealth therapy sessions. Therefore in order to remain in compliance and practice ethically I am only able to see THERAPY clients within the state I am licensed in.
  • Do you see couples?
    Dr. Kim LO works with all couples throughout the whole spectrum of a relationship from dating to seasoned marriages (10+ years) however she primarily sees couples for premarital counseling and marriage counseling. Dr. Kim is trained in Gottman's Couples Therapy and is a Seven Principles to Making Marriage Work Leader and offers workshops for couples. After years of experience working with couples and also being married for over a decade Dr. Kim is also developing her own marriage counseling curriculum which will initially be available in a workshop and retreat style format! Make sure you subscribe to our newsletter so you can get first dibs!
  • How long does a couple need therapy?
    This varies greatly depending on the couple. The couple may be coming to work through a particular situation (I.e. infidelity, considering becoming parents, issue with an in-law, considering taking a demanding job, etc) or it may be something more deep rooted that will take time to process and work through. It is not a one size fits all. However after the initial assessment a better idea can be given to how frequent the sessions will need to be. Typically the range is about 3-8 sessions. Pre-marital counseling sessions range from 5-8 sessions.
  • What is the late cancellation/ no show policy?
    If clients do not cancel within 48 hours of their appointment time they will be charged $95 or if a client same day cancels or no shows for their appointment they will be charged their full session rate. All client balances must be paid in full in order for a follow up appointment to be scheduled. New clients who no show/late cancel will not be rescheduled for a future session (This will be at the discretion of the therapist). Timely appointment reminders and multiple ways to cancel appointments are offered (email, phone, text, website) to make this fee avoidable for clients. However this policy is strictly enforced.
  • What if I have an emergency or crisis ?
    We are not immediately accessible outside of sessions/ services or 24/7 therefore if you have a mental health crisis or emergency you should call 911, the Georgia Crisis and Access Line at 1-800-715-4225 or go to your nearest Emergency Room.
  • Are groups and other services offered 100% confidential?
    Yes therapy is confidential however there are a few exceptions to this which include: (a) We are mandated reporters therefore if you mention you are in any way abusing/ neglecting a minor or the elderly this will be reported to the respective departments under The Department of Health & Human Services. (b) If you mention you have a plan and intentions to harm yourself or anyone else then confidentiality will be broken to ensure the safety of all as in Georgia there is a duty to protect citizens and our clients from harm. (c) In groups because there are other individuals present there is a chance that some information could be shared outside of the group although this is HIGHLY discouraged and against HIPPA laws. However group rules and requirements which include the topic of confidentiality is required to be reviewed and signed by each participant.
  • Do you accept insurance?
    We are not currently in network with any insurance panels at this time. However for certain services (i.e. group therapy) we can provide an invoice at your request for you to submit to your insurance provider for possible reimbursement.
  • How can I book Dr. Kim for an event, to host a workshop or submit an inquiry?
    You can submit an inquiry via our Contact Page and/or email us at
  • Can I place a large order for The Art of Mindless Time activity book?
    Absolutely! If you are interested in purchasing more than 20 books please email us at and we will take care of your request!
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